April 22, 2024
Technology

Mews and Amadeus Extend Partnership to Expand the Hospitality Technology Ecosystem


Mews, an industry-leading hospitality cloud, and Amadeus, the global leader in travel technology, today announce their extended strategic partnership to better connect the hospitality technology ecosystem.

Mews, which has over 1,000 partners in its marketplace, empowers hoteliers to build the tech ecosystem that perfectly suits their goals and provide an exceptional experience for their guests.

Since 2018, Mews has integrated with Amadeus’ iHotelier®, an industry leading reservations and booking engine that makes it simple for hoteliers to capture, curate and convert more bookings with hundreds of channel partners and GDS connectivity for a larger distribution network. The integration has almost 100 joint customers to date. Central to the strategic relationship is the addition of three new integrations to provide a best-in-industry solution for both Mews and Amadeus customers. This approach empowers hoteliers to build their own bespoke technology stack, now including:

  • Amadeus Delphi®: One of the most trusted names in sales and catering software, the cloud-native solution enables hoteliers to streamline their sales and event processes from lead to execution.
  • Amadeus Guest Management System (GMS): More than just a customer relationship management tool, GMS offers a suite of marketing automation capabilities to engage hotel guests and drive incremental revenue and deeper loyalty.
  • Amadeus Demand360+®: The most comprehensive, forward-looking market insight data available in the industry to inform hotelier marketing and revenue strategies.

With these integrated solutions, customers can enable a more seamless guest journey,  improve the guest experience, and reduce administrative work for hotel staff.

“Amadeus is one of the biggest names in travel technology and we know its people are full of passion and expertise,” said Matt Welle, CEO, Mews. “Offering these new integrations as part of our growing partner network is key to delivering our vision for the industry. We want to provide access to modern technology solutions that hoteliers can use to fit their own unique needs and maximize their potential.”

“Partnerships are a core element of our strategy in Amadeus to constantly reinforce our value proposition and bring a more connected hospitality ecosystem to life,” added Javier Campo, Vice President, Partners, Hospitality, Amadeus. “We are excited to work closely with Mews to shape a more dynamic and innovative industry for hoteliers and their guests.”



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