Customers of the Ibadan Electricity Distribution Company (IBEDC) residing in Ogun State have expressed frustrations over their meters rejecting tokens obtained from banking apps.
FIJ learnt that this issue has been ongoing for over two weeks, with many residents resorting to platforms like iRecharge to pay for tokens.
Adekunle Ogunbanjo, a resident of Ogun, told FIJ that this has cost a lot of people money because residents did not know such an issue existed but kept making payments through other banking apps.
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“I did not even know that there was such an issue. IBEDC did not even inform us that there would be an issue like this. We kept trying to find out what the issue is on our own,” Ogunbanjo told FIJ.
He said that he kept trying to determine what the issue was until an official of another distribution company informed his friend of the situation. This was when he resorted to using iRecharge to make payments for electricity units.
“Now, we know we must use other apps to do this. But the worst thing is that despite people lamenting, IBEDC hasn’t issued a statement. They are ignoring totally. I am thinking of how to get my money back,” he said.
READ ALSO: Osun IBEDC Marketer Diverts Customer’s Meter Fee, Delivers Inflated Bill
FIJ emailed IBEDC for comments on the matter on Thursday but the company had not responded at press time.
FIJ found that this has happened more than once. On Facebook, FIJ found posts from 2025 of customers complaining about the same problem.
